Support and maintenance
When something breaks, the people who built it pick up.
Launch is the start, not the finish. Our support plans keep your software secure, up to date and improving, delivered by engineers who already know your system, not a help desk reading a script.
Sound familiar?
- Your last vendor disappeared after launch.
- Nobody is applying security updates.
- Small fixes sit in a backlog for months.
- You're nervous every time you deploy.
What you get.
Code and systems audit: $4,000–$12,000. Then a flat monthly support plan.
Monitoring and fixes
We watch for problems and fix them, often before you notice.
Security and updates
Dependencies, frameworks and servers kept current.
Continuous improvements
A monthly allowance for small features and changes.
A named team
Engineers who know your system, reachable on Slack, email or a call.
How it works.
Fixed price, agreed up front. Nothing goes live until it's tested.
- 1
Review
A free 2-hour call about what you run today.
- 2
Onboarding audit
If we didn't build it, we learn it and document it first.
- 3
Monthly plan
A flat fee sized to your systems. No hourly billing.
- 4
Quarterly check-in
What changed, what's at risk, and what to improve next.
- Fixed price, in writing
- You own 100% of the code and IP
- The team that builds it supports it
- Never billed by the hour
- Founded 2009
- US time zones, fluent English
Proof.
Results from clients who trusted us with this work.
Hospitality and staffing Web platform + mobile app
Built from scratch. Today it runs the daily operations of a hospitality staffing platform.
GigPro
Read the story
Consumer products 40,000+ product testers on the platform
Restructured a 40,000-tester platform for a major brand contract and led its move off a legacy codebase.
Mesh01
Read the story
Consumer apps 25,000+ boaters using the app
A community boating app trusted by more than 25,000 users.
Argo Navigation
Read the storyCommon questions.
Can you support software you didn't build?
Yes. We start with a code and systems audit so we understand it, document it and flag the risks before we take responsibility for it.
How fast do you respond?
Response times are written into your plan. Urgent issues get same-business-day attention during US hours.
Show us what you run. We'll tell you what it takes.
In two hours, a senior engineer will look at what you run, tell you honestly what it would take to fix, and give you a rough cost. No pitch, no obligation.